While using our platform as an organizer you can record different live streams. This possibility is available in Sessions, Rooms/Spaces, and in the Virtual Expo.

Sessions

The recording of the sessions is turned on by default. If you do not need this function, you can turn it off in the Settings -> Streaming.

All the recordings are available for downloading in the Archives. Just go to the Sessions -> Archives.

Rooms/Spaces

Rooms can be recorded as well but you need to turn the recording on for each room separately.

You need to switch the toggle button while creating your room.

The recordings are saved in the Archives as well. You need to go to Rooms/Spaces -> Archives.

Virtual Expo

The recording of the virtual expo is turned off by default. If you need to record a virtual booth, you can turn the recording on in the Settings -> Streaming.

To find saved recordings you need to go to the Archives. Just go to the Virtual Expo and then open the tab Archives.

Please note that the recordings are made only if the stream is conducted via PINE (not through RTMP or another player).

Recordings are available only in the organizer account.

Recordings will be stored for one month only for organizers who are on the Test Drive plan and six months for those, who are on Essential, Pro, and Premier plans.

If you have any additional questions, feel free to contact us at [email protected] or via online chat on the website.

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