❗ Pay your attention to the fact that the subscription will be automatically renewed every month unless you cancel it.
❗ If you exceed the number of streaming hours given for tests, you will be charged in any case, no matter published your event or not. You have 1 hour for each type of streaming for free (PINE & RTMP).
The Pro plan is the extended basic subscription plan that includes not only the basic opportunities but advanced features for customization of the platform, support add-ons, ticketing, etc.
Please note that currently additional features are unavailable right now but they will come soon on this plan.
We have designed a flexible price formation for subscribing to the Pro plan. On this plan, you can choose from a monthly subscription and an annual one. The price formation depends on the number of registrations you buy and whether you choose a monthly or an annual subscription.
Please check the quoted prices below:
The quoted price applies when staying within the plan’s maximum registrations and other limits.
While subscribing annually you can get a 20% discount for buying this plan. Moreover, if you choose an annual subscription, you need to pay for the whole year at once.
You can also buy extra registrations at a price of $2 (instead of $3) while being on the annual subscription.
Please check below the review of the platform possibilities within the Pro plan in various sections: streaming, networking, branding, ticketing, etc.
On the Pro plan, you have the possibility to stream unlimited hours using 3rd party players like Youtube, Vimeo, Twitch, etc. Moreover, you can stream pre-recorded videos for unlimited hours.
If you decide to stream directly through PINE, you have 1 hour for streaming using this way. Please note that you can buy more streaming hours at the price of $30.00 per extra hour.
RTMP streams are also limited to 1 hour. If you want to buy extra hours for this kind of streaming, it will cost you $10.00 per extra hour.
Note: The stream will be automatically stopped in case you do not purchase extra hours. Simultaneously, the Extras Auto Refill option is available for you in the Payment Method Tab. Toggling this option ON allows the system to charge you automatically, which means you no longer have to manually purchase attendee registrations or additional streaming hours when you ran out of them. Using the Extras Auto Refill option please make sure your card balance is enough to cover automatic debits.
On the Pro plan, you have the possibility to purchase 1-1 meetings and random meetings.
The cost for 1-1 meetings is $1.00 per meeting.
The cost for random meetings is $0.50 per meeting.
Please note that in 24 hours after the end of the event you will be charged for random meetings and private meetings took place.
From our side we bill only meetings that took place - the duration of the meeting is not less than 10 seconds.
Such features as private chats, public group chats, and activity feedback are available without any limits.
On the Pro plan, you can get all report types for each event section.
You get more possibilities for customizing the platform for your event. So, when subscribing to the Pro plan you can get:
Event Menu customization
Emails and notifications customization
Customization of backgrounds for any section (Coming Soon)
Please note that White Labeling is not available on this plan.
We provide full access to the vendor self-serve area in the Company Portal. This means that companies can get access to virtual booths, company information, and member management.
Speakers can also access the Speaker Hub self-serve area. There they can manage their speakers’ profile, upload pre-recorded videos and pdf presentations, and go to the backstage area if streams are conducted through the PINE backstage.
On the Pro plan, you have all possible ways of sponsoring. You can upload sponsor ads at different sections of the event. This also includes meeting system sponsoring, random meetings sponsoring, public chats sponsoring, and session sponsoring.
When subscribing to the Pro plan you get two integration opportunities as Ticketing integration, Zapier integration, and the possibility to buy the Custom ticketing integration.
While using the ticketing integrations you can choose from the added ticketing systems on the PINE platform and integrate easily.
You can also use Zapier integration to use the ticketing system that is not represented on the platform within the included ticketing integrations.
If you want to get custom ticketing integration with the ticketing system that is not available on the platform, please contact our sales department via [email protected].
Expertise & Support
Each subscription has different support levels that are described in this article. Otherwise, no matter what plan you choose you can always contact our support via two main channels - our email and online chat on the website.
While being on the Pro plan you get help from the dedicated account manager. Moreover, you have the benefit to buy Live Event Support during your event hours.
The quoted price for purchasing Live Event Support is $249 per business day and $499 for PINE after hours.
There is also a possibility to get 2 onboarding and training calls. Please note that these calls are available only when subscribing to the plan annually.
Access to expert services is not available on the Pro plan.
On the Pro plan, you have the availability to conduct your events with a length of up to 3 days. If you want to add more days, you can buy them at a price of $0.50 per registration for an extra day.
When subscribing to this plan you get the number of registrations you bought per month - 500-1500. If you want to get more registrations, you can buy them at a cost of $3.00 per plan overage registration or $2.00 per registration if you are on an annual plan.
Please note that registrations that were not used during your subscription will disappear from your account if you do not pay for the subscription next month. This way you can hoard the number of registration till your next event if you pay every month on time.
You also have 5/10/15 organizer seats according to the number of registrations you have bought. If you want to involve more collaborators in preparing the event, you can buy it for $50 per extra seat which is billed monthly.
Please note that moderators are not billed.
We don’t stop events if limits are exceeded, but you will be charged for overages. Additional charges for add-ons will also apply.
Note: If this plan is over, you will be automatically charged for the next month/year. If you do not plan to use the platform in the near time, you can downgrade it to the Test Drive plan.
Please check here how you can do that.
You can always check out the pricing section on the website in order to distinctly compare all our plans and choose your favorite.
If you have any questions left, please let us know via [email protected] or contact us via online chat on the website.